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 Platinum Customer
Joined: 4/17/2006
Posts: 271
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Hi, Posted this problem on Bug Discussion Board but never got a response so trying here. I used to search the discussion boards frequently with excellent results. Past few months, =>90% of the time I get no results, only "An Error Occurred in the Database". I haven't changed my OS or pc which suggests the problem may be in your search function. Please advise. Would LOVE to be able to search again...a very valuable tool. Thanks.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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We are aware of the issue (I probably use the search feature more than anybody else). There's not a lot of advice I can give besides a few things that I have noticed. Limiting your search to 25 items and a single forum helps a lot. Searches to Match Exact Phrase seem far more likely to be successful than searches to Match All Words. Avoid common words if at all possible.
-Bruce
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Registered User
Joined: 10/7/2004
Posts: 816
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Don't know whether this matters or not?!
If I tried to enter a search by just pressing "enter" I would almost always get that error message. When I started clicking the "search" button I got results.
Regards
Bob Mc
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Platinum Customer
Joined: 4/17/2006
Posts: 271
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Thx for replies, Bruce and Bob. Bob-tried click vs enter method, no diff for me, but appreciate the suggestion. Bruce, since this is a known problem, can I assume that tech is looking for a solution? Thx.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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My last discussion of the forum software with management included the possibility of upgrading to a newer version of the software. I'm not sure when this might happen.
-Bruce
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