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Registered User
Joined: 4/3/2006
Posts: 44
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HI guys,
I don't know whether it's just me or there is something wrong with your server over the past couple of weeks, TC takes forever to repsonse to a simple task, such as adding a moving average to a chart. Just in case you're wondered, I don't have one of those "huge" PCFs in my system. I think the server is overload, isn't it?
BTW, there could be a problem with TC2007 - it use 100% of my CPU Usage most, say 90%, of the time.
Thanks
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Worden Trainer
Joined: 10/1/2004
Posts: 18,819
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You never access our server unless you are downloading or streaming in data. Add indicators, moving from stock-to-stock is all down offline (even when you are streaming) and any slowness you see in these processes is not a connection issue.
I suggest you contact our tech team so they can look over your system and see what has changed on your system in the last few weeks.
Technical Support is available via telephone, live chat and email. Their hours are 9AM - 9PM EST through the week, and 9AM - 3PM Saturday. support@worden.com or 919.408.0542. Support is also available via live chat. You can go to the Live Tech Support Chat during business hours for live interactive chat with one of the Tech Support Agents.
- Craig
Here to Help!
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Registered User
Joined: 2/21/2005
Posts: 24
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I haven't been keeping track...but in the past year my tc has become so slow at times, it is unbearable to use - today i thought i'd quantify it... i click to change my watchlist and wait 15 seconds for the lists to pop up. and i don't know about you, but i'd rather stop using it than try to troubleshoot my system with tech support
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Worden Trainer
Joined: 10/1/2004
Posts: 18,819
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Unfortunately, there is no way for us to know what is happening unless you contact Tech and have them troubleshoot.
Technical Support is available via telephone, live chat and email. Their hours are 9AM - 9PM EST through the week, and 9AM - 3PM Saturday. support@worden.com or 919.408.0542. Support is also available via live chat. You can go to the Live Tech Support Chat during business hours for live interactive chat with one of the Tech Support Agents.
- Craig
Here to Help!
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 Gold Customer
Joined: 3/11/2005
Posts: 40
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My TC2007 was running very slow and the culprit turned out to be my anti-spyware program. I went to msconfig and disabled it from starting at startup and now TC2007 runs fine.
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