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Profile: wotan
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User Name: wotan
Groups: Gold User, Member, TeleChart
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Joined: Thursday, March 24, 2005
Last Visit: Friday, November 7, 2008 11:21:24 PM
Number of Posts: 1
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Topic: Who is the best discount broker
Posted: Tuesday, September 25, 2007 8:51:52 PM
Re: Interactive Brokers' software problem

QUOTE (scottnlena)
I've had the same problem several times.. it's been a few weeks now and it isn't fixed.. i'm concerned and threatening to leave them. I was refunded the difference for my first trade where I discovered the problem... just so you know. They are having a serious software issue and if they don't get it fixed soon i'll be switching to tradestation. I noticed that I couldn't modify my stoplosses. This was in my opinion what made them better than Scott trade or any other cheaper broker... including Zeeco. The fact that as soon as I was filled my stop out and target limit were automatically submitted.... I noticed i couldn't move my autostop on some tickers.... making it difficult to manage with the use of a limit only in this volotile market.


Scott, to your knowledge is IB STILL having this issue? Obviously, being unable to modify existing stoploss orders is a REAL problem. I'm curious, couldn't you simply cancel the stoploss completely, then re-enter a new one with the proper parameters? Did that fail, too?