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Profile: JimButt
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User Name: JimButt
Groups: Gold User, Member, TeleChart
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Joined: Wednesday, September 14, 2016
Last Visit: Thursday, January 25, 2018 4:10:47 PM
Number of Posts: 2
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Last 10 Posts
Topic: Previous settings of a returning customer
Posted: Thursday, January 25, 2018 9:04:26 AM

QUOTE (Bruce_L)

We keep your settings. As long as something major doesn't happen to the way the program works (like the transition from v7 to v12 / v17 / v18) you should be able to just log in and go.

Even after the transition from v7 you can still import those settings into the newer versions if you ever backed them up to our servers or did a manual back up and still have the file.

Bruce,

Thanks for your reply.  Could you help me how to manually back up the TC2000 file on my local computer?  

Thx!
Topic: Previous settings of a returning customer
Posted: Wednesday, January 24, 2018 5:10:59 PM

Hi anyone,

Hypothetically speakinng, is it possible that an old customer when comes back be able to use his old worspaces/charts and other settings..or one has to start all over again?

Or to put it differently, If I close my subscription today and come back later in future, would I have my current stuff still saved (and if yes then for how long TC2000 keeps it)?

Any way to save all that on ones own desktop for future use?

 

Thanks,

Jim