The lack of a training video for V18 scanning procedures before forcing it upon us was a breakdown of customer service in my opinion. It's left me confused and angry. How about a training video...please.

These aren't videos, but they are illustrated step-by-step instructions.

Would a training video be too much to ask?

I have edited the post to include some videos as well.

The videos were very helpful in my understanding of v18. Thanks Bruce.

You're welcome.