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davidc1
Posted : Thursday, September 10, 2015 5:38:11 AM
Registered User
Joined: 3/31/2011
Posts: 90

I've just downloaded the latest version which appears to be 16.0.... and straight off there is a wide margin on the date axis of a few cm which appears to be locked so that it can get move left but not right. How do I reset this or move it right?

Bruce_L
Posted : Thursday, September 10, 2015 10:57:51 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

That needs to be there for some of the trading features when the chart trading feature is turned on, but chart trading can be turned off.

There should be a flame in the lower left corner of the price pane on the chart. Click on that to turn it off and you should be able to adjust the forecast space on the chart all the way to the right.



-Bruce
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davidc1
Posted : Thursday, September 10, 2015 12:29:11 PM
Registered User
Joined: 3/31/2011
Posts: 90

Ok thats worked. Also just noticed that BATS real time data is off and I can't find setting to turn it on.

StockGuy
Posted : Thursday, September 10, 2015 12:37:48 PM

Administration

Joined: 9/30/2004
Posts: 9,187

There is no BATS data in version 16 at this time. You can still run version 12 if you need to see the BATS data. The BATS data caused problems with the new paper trading feature so it has been removed for now.

davidc1
Posted : Thursday, September 10, 2015 12:46:01 PM
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Joined: 3/31/2011
Posts: 90

I think I will. The graphics are blurry on this version as well compared with 12.4.

Telework
Posted : Friday, September 11, 2015 11:12:14 PM
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Joined: 1/12/2011
Posts: 183

Turning off chart trading does not make the additional tool bar item with buy and sell, etc. dissapear. I'm quite dismayed that i'm losing even more real estate at the top of the screen. In my estimation there are now 3 separate bars at the top that are completely unnecessary and cause my charts to be squished which is the opposite effect of what I'd like to see.

Also, how did we go from version 12 to version 16 without any explanation on the website or in the forums? 

I immediately went back to version 12.6.5661.29885 until this is resolved. I'm beginning to get a bit of a bitter taste in my mouth as I see energy going into things like Paper Trading when a long list of important features we have posted on the forums goes ignored by Worden.

http://forums.worden.com/default.aspx?g=posts&t=63419

MoreAces
Posted : Sunday, September 13, 2015 11:08:53 AM
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Joined: 8/23/2013
Posts: 245

i just downloaded v 16 and when i try to log in with my user name and password it wants me to select a plan and place an order

MoreAces
Posted : Sunday, September 13, 2015 11:09:55 AM
Registered User
Joined: 8/23/2013
Posts: 245

disregard was using wrong login

 

Bruce_L
Posted : Monday, September 14, 2015 5:08:50 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Try selecting Trading at the top of TC2000 and choosing settings. Then uncheck Show Account Summary to get rid of the extra line at the top of the screen.



-Bruce
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TC2000 Support Articles
Telework
Posted : Wednesday, September 16, 2015 3:43:54 PM
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Joined: 1/12/2011
Posts: 183

OK, that works. Thanks Bruce. The trick is that you have to create an account before the settings become available.

Bruce_L
Posted : Wednesday, September 16, 2015 4:12:30 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I apologize that I did not know or mention that as I already had an account created.



-Bruce
Personal Criteria Formulas
TC2000 Support Articles
RAJARAMAPAI
Posted : Wednesday, September 16, 2015 8:42:35 PM
Registered User
Joined: 10/10/2010
Posts: 5

I just downloaded version 16.  Setting alerts on trendline seems to need platinum. This is not an issue on version 12.6.  

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