Registered User Joined: 8/25/2007 Posts: 11
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Appreciate that version 12.4 has 8 drawing boards, but it may not be enough unless there is an ability to limit drawings created on a single chart to that chart only. I sometimes create multiple daily charts with different drawing sets. When I moved from 12.3 to 12.4 that item was missing, and all the drawing created on different charts were added to one drawing board and my charts all get really busy.
If that item is moved to another area please tell us where, if not I request please bring it back.
I could post an image, don't know how
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Registered User Joined: 8/25/2007 Posts: 11
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Here is how it looks like
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Registered User Joined: 8/25/2007 Posts: 11
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Here is what that selection used to be
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Registered User Joined: 8/25/2007 Posts: 11
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Is there a way to go back to version 12.3 because version 12.4 has messed up all my charts. I draw trendlines and write small notes all the time and in version 12.4 they are all now jumbled up in a single chart and even if I were to distribute them among 8 drawing boards it will not solve the problem. Just from the above chart I posted there were 52 (annotations and drawings) on my various FB charts over the span of a year. From unlimited drawing charts now one is restricted to ONLY 8 drawing boards. One can still create unlimited chart templates, but drawing or annotating on them is useless because of the above limitation. Please anybody from Worden take a look. Till then is there a link to go back to 12.3 a download link would be appreciated.
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Registered User Joined: 8/25/2007 Posts: 11
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Here is another example
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Registered User Joined: 8/25/2007 Posts: 11
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I sent this link to Support@TC2000 and I got this reply.... It completely misses the point..I want to be able to restrict the TL or Notation drawn on a single chart to that chart only..(a capability that was present in version 12.3, not available in 12.4). To all users be careful do not delete version 12.3 which I did till they resolve your issues, mine is still not resolved
This is the RESPONSE TO MY QUERY
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Hi,
Version 12.4 uses a new concept called drawing boards.
In the top-right corner of each chart you'll see a button that looks like a paint palette. Click this button to open drawing tools & boards.
You'll see the boards in the lower right. Select the board # you wish to see and draw on. If you have "drawings created on this chart" from version 12.3, they'll be on a board called "old". You will be asked to move these drawings to a board number when you attempt to draw on the old board.
Let us know if you have any more questions.
Thank you.
Also, above the drawing tools you'll see a "more/less" button. This expands the drawing board information so you can see/manage how many drawings and symbols are on each board. A tutorial video and document will be available next week on all the drawing features.
TC2000® Support Team
1-800-776-4940, 1-919-408-0542
www.TC2000.com/Training
www.worden.com/Video/TC2000v12/Tutorial
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Registered User Joined: 8/25/2007 Posts: 11
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Developers agree to fix the problem Monday morning - I really appreaciate that. Thank you
Here was supports response ... just simply love it
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I understand. We will get you taken care of.
I spoke with the developers this morning and we will get a "This Chart" board in there on Monday morning. They also said they'll get a link to install version 12.3 up on Monday morning.
In the meantime, you should be able to get to your "drawings created on this chart" on the "old" board.
Please accept our apology for the inconvenience.
Thanks.
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