Registered User
Joined: 12/14/2012
Posts: 7
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Hello,
Am a new user and was running the TC2000 v12.3 Beta Build. Installed it on Dec 14th, and it stopped working today (Dec 19th). Is the beta valid only for 5 days? I'd like to check it out for another week before I go realtime. Question is how long does the beta build allow you to try the system before payment is required? Thanks.
Thxs,
newbmw
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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The beta should work just fine with a Gold data subscription. There should be nothing preventing you from using the beta if you can use the regular version of TC2000.
Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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Registered User
Joined: 12/14/2012
Posts: 7
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Thanks Bruce. Called cust support and got it sorted out. Going live in the new year.
Thxs,
newbmw
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
|
You're welcome.
-Bruce
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