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gdubsea
Posted : Tuesday, July 31, 2012 5:55:49 PM
Gold Customer Gold Customer

Joined: 5/12/2011
Posts: 5

I have a very basic easyscan that includes a basic pcf I created. The scan is set up to scan for high of day at specific price levels ( example H=5 ). I created the scan yesterday and saved the results. I ran the scan again today ( after market close ) and noticed the list contains today's and yesterday's results? Example, yesterday's scan produced SID, the high of day was 5, however today's high was 5.20 so it should have dropped off? Any theories why the scan is not dropping yesterday's results?

 

Thanks

gdubsea
Posted : Tuesday, July 31, 2012 6:03:16 PM
Gold Customer Gold Customer

Joined: 5/12/2011
Posts: 5

Looks like I was able to solve the problem by closing TC2000 and re-opening it. The new scans produced the desired results. Is this a known issue? Seems like I should be able to hit " re-scan " without completely closing the program?

Bruce_L
Posted : Wednesday, August 1, 2012 7:13:57 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I cannot think of a reason you should need to restart TC2000. You may want to contact technical support to see if they can help you troubleshoot the issue.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.



-Bruce
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