 Gold Customer
Joined: 1/31/2005
Posts: 35
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dear sir
from yesterda when i download it comes to adjusting tracking for stock splits (1 to 110000)
is stops with the message connection to the internet fails
but the connection to internet is not lost (checked with a ping progam )
and telechart 2007 is frozen
i have tried this several times
also on my laptop from another internet connection i get the same problem
what do i do?
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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