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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » TeleChart 2007 can't run on Windows 7 Premium 64bit

TeleChart 2007 can't run on Windows 7 Premium 64bit

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xuy98

Posted : Monday, February 22, 2010 1:02:14 AM

Registered User
Joined: 11/10/2007
Posts: 39

After installing/reinstalling several times, it still does not run. It quits during loading data. Actually it quits when reading setting. Any idea?It's used to run until a week ago.

xuy98

Posted : Monday, February 22, 2010 1:12:00 AM

Registered User
Joined: 11/10/2007
Posts: 39

I guess the problem might be setting file is corrupted because TeleChart does not quits properly when Windows reboots.Can you tell me how to delete the setting file when this happens so I don't have to go through uninstall/install exercise?Thanks.

Bruce_L

Posted : Monday, February 22, 2010 8:57:24 AM

Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.

-Bruce
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