| Welcome Guest, please sign in to participate in a discussion. | Search | Active Topics | |
Registered User
Joined: 12/2/2004
Posts: 1,775
|
Twice this late afternoon have been unable to update Telechart, hangs at step 10.
|
|
Registered User
Joined: 12/2/2004
Posts: 1,775
|
Just updated successfully, TC always updates right after I start worrying about it and get too impatient. Sorry to cause undue concern.
|
|
Registered User
Joined: 3/14/2005
Posts: 14
|
I had the same thing. It's not impatience when it takes an hour to load instead of 5 minutes. It seemed to work itself out. My program has been really sluggish loading lately. I thought it was my system acting up.
|
|
Registered User
Joined: 3/14/2005
Posts: 1
|
Hi, I am a gold customer, and havent used the system for a couple of years, but I cannot get it to update. Still updating after 2 hours, and then the connection driops and I have to start again. Can anyone help?
|
|
Worden Trainer
Joined: 10/7/2004
Posts: 65,138
|
Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival. For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
|
|
|
Guest-1 |