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Registered User
Joined: 12/7/2004
Posts: 7
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My "Report" feature to display reports of "Today's Prices" stop working properly. When I press "Reports" ==> "Today's Prices" I obtain "0.00" for the "Open", "High", "Low", "Close" and "Volume". The "%Change" value displays "-100.00".
Is there a way for me to fix this?
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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The culprit is a rogue data file.
To get the reports working, you need to delete a file. Browse to the following folder:
C:\Program Files\TeleChart\User\Data\Prices\Cols folder.
Delete the following file:
20070321.dat
Restart TeleChart and the reports will work correctly. If this does not resolve the issue, please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival. For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
-Bruce
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Registered User
Joined: 12/7/2004
Posts: 7
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Thank you Bruce.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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You're welcome.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
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