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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » TC2000 V12 Data for Gold Customer

TC2000 V12 Data for Gold Customer Rate this Topic:
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stevelhunt
Posted : Friday, August 5, 2011 4:26:17 PM
Gold Customer Gold Customer

Joined: 8/1/2005
Posts: 19
 Today, near the close of the market, I noticed that TC2000 V12 seemed to be 10 minutes or more behind a live data feed I have on another program (ThinkorSwim). The market ended precisely on time (4PM EST) on the ThinkorSwim platform, but TC2000 was a good 10 minutes behind. Should this be the case?
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StockGuy
Posted : Friday, August 5, 2011 4:36:46 PM

Administration

Joined: 9/30/2004
Posts: 9,187
 No, our data vendor is having some issues.  When lags occur they pick back up where they left off and it takes time to catch up.  We're in touch with them on the issue and hope to have it completely resovled as soon as possible.
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stevelhunt
Posted : Friday, August 5, 2011 5:30:20 PM
Gold Customer Gold Customer

Joined: 8/1/2005
Posts: 19
 Thanks.
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