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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » training videos

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ninap
Posted : Wednesday, March 1, 2006 5:57:02 AM
Registered User
Joined: 11/24/2004
Posts: 4
 I cannot get the training videos to play. I wait until all is downloaded. The black line in the scrolling section fills in. I press the 'play' button and nothing happens. What else can I do?
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Craig_S
Posted : Wednesday, March 1, 2006 6:00:18 AM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
 Be sure you have the latest version of FLASH installed (there is link to it under every video). You should also check any virus/firewall software; many block FLASH programs from running. Be sure to enable flash in them.

If you are still unable to watch the videos please contact the support crew.

Technical Support is available via telephone, live chat and email. Their hours are 9AM - 9PM EST through the week, and 9AM - 3PM Saturday. support@worden.com or 919.408.0542. Suport is also available via live chat. You can go to the Live Tech Support Chat during business hours for live interactive chat with one of the Tech Support Agents.
- Craig
Here to Help!
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