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wallyhub
Posted : Saturday, August 11, 2018 7:01:36 PM
Registered User
Joined: 5/29/2014
Posts: 5

I have had this thing installed for months, no issues, and now all of the sudden it will not even open.  The intial prompts start up but only for two seconds, then nothing.  I have tried an uninstall and reinstall, no luck. Any help will be much appreciated!

bobje
Posted : Saturday, August 11, 2018 7:34:42 PM
Registered User
Joined: 10/7/2004
Posts: 40

Try rebooting your modem from scratch.

wallyhub
Posted : Saturday, August 11, 2018 7:45:31 PM
Registered User
Joined: 5/29/2014
Posts: 5

thanks but no luck.  Like I said, was working fine since I installed, no issues until today and no other changes or OS upgrades to my cpu

bobje
Posted : Sunday, August 12, 2018 12:11:01 AM
Registered User
Joined: 10/7/2004
Posts: 40

Can you load/use/access other web pages. If not, you may have to have your internet provider check your connection and your modem.

wallyhub
Posted : Sunday, August 12, 2018 7:21:47 AM
Registered User
Joined: 5/29/2014
Posts: 5

everything else, internet and all other programs I use are running just fine.  Thank you....

wallyhub
Posted : Sunday, August 12, 2018 8:17:01 AM
Registered User
Joined: 5/29/2014
Posts: 5

and of course the worst part is.......tech support not available.  Go figure

Bruce_L
Posted : Monday, August 13, 2018 11:33:25 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Please contact technical support.



-Bruce
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