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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 12/18 » How about a training video for V18 scanning before changing from V17.

How about a training video for V18 scanning before changing from V17. Rate this Topic:
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timewarp
Posted : Thursday, March 29, 2018 10:47:03 AM
Gold Customer Gold Customer

Joined: 12/16/2015
Posts: 15

The lack of a training video for V18 scanning procedures before forcing it upon us was a breakdown of customer service in my opinion. It's left me confused and angry. How about a training video...please.
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Bruce_L
Posted : Thursday, March 29, 2018 11:13:44 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

These aren't videos, but they are illustrated step-by-step instructions.


-Bruce
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timewarp
Posted : Thursday, March 29, 2018 11:17:27 AM
Gold Customer Gold Customer

Joined: 12/16/2015
Posts: 15

Would a training video be too much to ask?

 
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Bruce_L
Posted : Thursday, March 29, 2018 11:28:51 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I have edited the post to include some videos as well.


-Bruce
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timewarp
Posted : Thursday, March 29, 2018 11:53:11 AM
Gold Customer Gold Customer

Joined: 12/16/2015
Posts: 15

The videos were very helpful in my understanding of v18. Thanks Bruce.
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Bruce_L
Posted : Thursday, March 29, 2018 11:54:54 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

You're welcome.


-Bruce
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