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Ask a Trainer - TC2000 version 12/18
Yet again..I open my TC2000 v17 and the chart is ok, the symbols are ok, but the fields are missing. No 'net change' '% change" 'bar high' 'bar low' 'close' etc...
Is this my issue? It seems to happen every few weeks. V 12.4 is ok.
Thnx for any help
Try logging out of TC2000 and then restarting. If that does not resolve the issue, then please contact technical support.
ok thnx. I tried that, also rebooting my computer, also using another computer. Same thing. I cant figure it out. It stays like that for hours. I dont mind using another version, but my watchlists are all outdated and there isnt a easy way to duplicate them.
I guess I am suspecting a cloudfart, but I dont know. How would the data package get to v 12.4 but not to 17? Do they use seperate data packs? I dont mind doing a bit of leg work if there is anything I can do on my end.
Thnx for your time
By the way, it is ok now. Just confusing and a bit frustrating.
I really don't know. Any technical support for the issue is going to have to go through them.