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sharppolly
Posted : Monday, December 05, 2016 8:31:00 PM
Gold Customer Gold Customer

Joined: 1/18/2008
Posts: 208

Yet again..I  open my TC2000 v17 and the chart is ok, the symbols are ok, but the fields are missing.  No 'net change' '% change"  'bar high'  'bar low'  'close'  etc...

  Is this my issue?  It seems to happen every few weeks.  V 12.4 is ok. 

 

Thnx for any help

 

Sharp.

Bruce_L
Posted : Tuesday, December 06, 2016 11:30:55 AM


Worden Trainer

Joined: 10/7/2004
Posts: 63,008

Try logging out of TC2000 and then restarting. If that does not resolve the issue, then please contact technical support.



-Bruce
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sharppolly
Posted : Tuesday, December 06, 2016 7:41:54 PM
Gold Customer Gold Customer

Joined: 1/18/2008
Posts: 208

ok thnx.  I tried that, also rebooting my computer, also using another computer.  Same thing.  I cant figure it out.  It stays like that for hours.  I dont mind using another version, but my watchlists are all outdated and there isnt a easy way to duplicate them. 

  I guess I am suspecting a cloudfart, but I dont know.  How would the data package get to v 12.4 but not to 17?  Do they use seperate data packs?  I dont mind doing a bit of leg work if there is anything I can do on my end.

 

Thnx for your time

 

Sharp

 

By the way, it is ok now.  Just confusing and a bit frustrating.

Bruce_L
Posted : Wednesday, December 07, 2016 1:33:17 PM


Worden Trainer

Joined: 10/7/2004
Posts: 63,008

I really don't know. Any technical support for the issue is going to have to go through them.



-Bruce
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