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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 12/18 » Problem with activating Silver plan for TC2000 version 16

Problem with activating Silver plan for TC2000 version 16

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sinedanat

Posted : Monday, September 5, 2016 2:44:29 PM

Registered User
Joined: 9/19/2014
Posts: 8

Hi,

I've downloaded TC2000 version 16 and now I cannot activate Silver plan.

There are only two options only - Gold and Platinum.

But there is Silver plan too according https://www.tc2000.com/Order/Plans

I've used it some time ago ...

Thanks in advance!

Putt4Dough

Posted : Monday, September 5, 2016 2:51:59 PM

Registered User
Joined: 7/30/2007
Posts: 1,072

Probably want to contact Support tomorrow when folks get back in the office.

sinedanat

Posted : Tuesday, September 6, 2016 10:34:40 AM

Registered User
Joined: 9/19/2014
Posts: 8

QUOTE (Putt4Dough)

Probably want to contact Support tomorrow when folks get back in the office.

Thanks a lot for your advice!

I wrote about this issue to support and they fixed the problem with activating Silver plan through website.

Putt4Dough

Posted : Tuesday, September 6, 2016 10:54:59 AM

Registered User
Joined: 7/30/2007
Posts: 1,072

Happy to help.

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