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Registered User Joined: 9/5/2012 Posts: 59
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Is there a problem in Forex data today? it doesnt seems to show any information on the chart after 6pm.
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Worden Staff
Joined: 7/23/2013 Posts: 211
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We are currently having a problem with Forex currency data and are working to get it resolved.
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Registered User Joined: 9/5/2012 Posts: 59
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Thanks for your reply Jessica, however it is taking too long for the fix. Will the time gap in the charting eventually be filled? If not it will serious screw up all charts cause they are based on averaging, especially so if calculation is based on NO activities during the down time.
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Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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We do sincerely apologize for the issue.
The Forex feed was stopped without warning. The company we were getting our data from no longer operates Forex in US markets so they can no longer supply the data to us. We were not given any indication of this beforehand. We are getting the Forex feed from one of our other providers but it takes a bit to get the paperwork processed, access rights granted, etc. We should have hopefully have the Forex feed back up later today.
We normally fill in back data whenever possible. I cannot say for sure how transitioning to a different Forex data provider will work however.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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Registered User Joined: 9/5/2012 Posts: 59
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Thanks Bruce, hope that the new provider is more reliable.
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Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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You're welcome.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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