Registered User
Joined: 7/28/2009
Posts: 13
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Up until last week I was able to open my telechart lists in stockfinder and also component lists in stockfinder. Now the only thing I can open are the existing watch lists I have already created. clicking on the various headings such as Industry, component, or ETF will not open. Has something changed in stockfinder?
Jerry B
West Bloomfield, MI
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Nothing has changed in StockFinder that should cause this (I can still open all of the WatchList types).
One possibility is that you have opened a Layout with pre-SF5 Personal WatchList Selectors. This type of Layout will only allow the selection of non-Personal WatchLists from the Main WatchList Selector. All other WatchList Selectors only allow you to open Personal WatchLists.
If this is not the case, you may wish to contact technical support so they can troubleshoot the issue.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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