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Registered User
Joined: 8/12/2006
Posts: 7
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On my Vista laptop, if I add or change any indicators on any F-template, they stay until I press another F-key or hit backspace while walking through a watchlist. Then the indicators all reverts back to how the indicators were before my changes (even if I turn off my computer and come back the next day).
I have tried closing Telechart and reopening. I have tried backing up and restoring my settings. Neither seems to make any difference.
My desktop version (Win XP Pro) does not have this problem. I actually backed up my desktop settings and restored to the laptop to get started with it about a month ago. Could this have something to do with it?
Scott
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Administration
Joined: 9/30/2004
Posts: 9,187
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Clck Tools | System Settings and change the Save option to "Ask me" or "Automatically Save".
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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machangman,
I suspect it either has something to do with your Chart Template Save Options:
Chart template saving options in the Tools | System Settings menu
Or not running TeleChart in Administrator Mode in Vista (but you would want to contact technical support before just changing to running in Administrator Mode in order to preserve your existing settings).
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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Registered User
Joined: 8/12/2006
Posts: 7
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That was fast and easy. I actually think I remember reading this somewhere a long time ago (like the last time I setup a new machine).Scott
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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machangman,
You're welcome. Our pleasure.
-Bruce
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