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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » tc2000v7

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schmeltnick
Posted : Wednesday, October 24, 2018 7:15:31 PM
Gold Customer Gold Customer

Joined: 1/27/2009
Posts: 1

i pay 29 a month, why does my v7 not work anymore?  Only v18, and thats limited to what i used to get with 7

 

 
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Bruce_L
Posted : Thursday, October 25, 2018 8:33:14 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

TC2000 v7 now requires a Dow Jones Indexes feed of some sort to function. This would cost $1 / month additional to get the DJ Indexes (Delayed) feed which aligns with your current service.

Licensing and fees changed for DJ indexes in such a way that we either had to start charging more for data or just start charging for the DJ Indexes. We chose to only charge people wanting the data instead of everybody.

But while we could easily control the feeds in v18 to turn the DJ indexes on and off, there is no similar mechanism available in v7. So v7 always gets the DJ index data and always requires the additional fee to use as a result.


-Bruce
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