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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 12/18 » Chart not appear

Chart not appear

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dvd.mel

Posted : Thursday, September 21, 2017 2:08:55 AM

Registered User
Joined: 5/4/2016
Posts: 1

I frequently have issues getting charts to display. In some cases, they load, then as I progress though a watch list they stop loading. I am using a windows desktop pc, have the latest TC2000 version, and this is pretty annoying, seeing it happens reguarly. My internet connection is fine, and I've often have the same problems when connected to wifi.

Does anyone have a fix for this?

bcochrane

Posted : Thursday, September 21, 2017 8:22:48 AM

Registered User
Joined: 9/17/2010
Posts: 484

It sounds like (but no guarantee) a problem that I have.

Clicking on a different chart tab (and then back, if you want) seems to clear the condition. If so, I suggest you contact Support (Support@TC2000.com) and report the issue.

Al_Gorithm

Posted : Thursday, September 21, 2017 10:11:41 AM

Registered User
Joined: 6/30/2017
Posts: 1,227

I'd contact tech support as b suggests.

I've NEVER had that issue.

Tech support should be better able to diagnose the issue ... my money is on a conflict with another piece of software on your local pc.

Just a hunch.

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