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Runtime Error ´13´ on Windows 8.1 Rate this Topic:
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XeL
Posted : Thursday, April 10, 2014 12:58:21 PM
Registered User
Joined: 12/15/2013
Posts: 11

Hi...!

Im a GOLD suscriber and was using v7 till yesterday on a Windows 8.1 in order to use it on a third party analysis program.   From today on, I was getting a window displaying this error after the login process was accepted:

Run-Time Error ´13´:  Type Mismatch

From my TC2000 v12.4 everything is fine, but I need the data on disk from v7.

Any help? 

P.D.  I Uninstall TC2000v7, removed registries and worden directory and reinstalled from a clean process.  The login error message still there.

 

Thanks in advance,

XeL

 

Bruce_L
Posted : Thursday, April 10, 2014 1:13:29 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Please contact technical support. You can download and install TC2000 version 7 using the following link (although it would appear from your post you already have this information).

TC2000 version 7 Install



-Bruce
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TC2000 Support Articles
XeL
Posted : Thursday, April 10, 2014 1:21:23 PM
Registered User
Joined: 12/15/2013
Posts: 11

Problem solved by support staff on chat:

Just for the form Info:

This "problem" appears if you mess with the "small date format" of Regional Windows Settings.  You must keep it on a default state in order to have a clean login process.

 

Cheers.

 

Bruce_L
Posted : Thursday, April 10, 2014 1:27:22 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I am happy to read technical support was able to help you resolve the issue.



-Bruce
Personal Criteria Formulas
TC2000 Support Articles
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